Privacy Policy
This policy explains what business data the ToySail website collects, why, and the choices you have. It applies to inquiries and correspondence with our sales desk.
Who We Are
ToySail is a B2B toy export brand based in Chenghai, Shantou, Guangdong, China. For any privacy question or request, contact sales@toysail.com.
What We Collect
| Inquiry data you submit | Name, company, role, email, phone, destination and product details you provide in inquiry lists, forms or email correspondence. |
| Correspondence | Messages exchanged with our sales desk, including quotations, sample and order details. |
| Website logs | IP address, browser type, pages viewed and timestamps, collected automatically by our hosting for security and diagnostics. |
| Cookies | Essential cookies required for the site to function (language, session). Analytics cookies, where enabled, help us understand page usage in aggregate. |
How We Use It
- To respond to inquiries, prepare quotations, coordinate samples and execute orders.
- To maintain business records required by contract and applicable law.
- To keep the website secure and to diagnose technical issues.
- To send business correspondence you have asked for or that relates to an active inquiry.
We do not sell personal data, and we do not send unrelated marketing without an opt-in.
Who We Share It With
Only where necessary to serve you: our group’s sales, QC and logistics staff; forwarders, carriers and customs brokers for shipment; accredited laboratories for testing; banks and payment providers for transaction processing; and authorities where legally required. Each receives only what the purpose requires.
How Long We Keep It
Inquiry and order records are retained for the duration of the business relationship and afterwards as required by contract, tax and export documentation obligations. Website logs are kept for a limited security window. You can request earlier deletion of non-mandatory data at any time.
Your Rights
Subject to applicable law, you can request access to, correction of, or deletion of the business data we hold about you, object to certain processing, or ask for a portable copy. Email sales@toysail.com and we will respond within a reasonable period, typically 30 days.
International Transfers
As a China-based exporter serving global buyers, your data may be processed in China and in countries where our service providers operate. We take reasonable contractual and organizational measures to keep it protected regardless of location.
Updates
This policy may be updated as the website and our programs evolve. The current version always remains on this page, with the material changes reflected here.
Privacy questions?
Write to the sales desk and we will route your request to the responsible team.