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Contact ToySail

Overseas Sourcing & Sales Team

Every buyer is assigned a dedicated specialist on a balanced round-robin basis — once assigned, they stay with you.

Chenghai Headquarters · Direct Desk

Chenghai, Shantou · Mon–Sat 09:00–18:00 (GMT+8), showroom visits by appointment

sales@toysail.com

Open the Inquiry List →

Sales & Export Desk

Email sales@toysail.com — monitored by the export sales team, Mon–Sat 09:00–18:00 (GMT+8)
Office & Showroom Chenghai, Shantou, Guangdong, China — Chenghai Showroom Hub, visits by appointment
Business Hours Monday–Saturday, 09:00–18:00 (GMT+8)
Best For FOB quotations, catalog requests, samples, OEM / ODM programs, compliance documents

Start an Inquiry List

The fastest route to a quotation is the inquiry list: add items from the catalog, set quantities, and send the list in one go. You will receive an FOB quote per line — including carton CBM, packing data and certification status — usually within 24 hours.

Open the Inquiry List

What to Include in Your First Message

The more of this you send up front, the faster and more accurate your quotation will be:

Items SKU / item numbers, or links to catalog pages, or a clear description if you are still sourcing
Quantities Pieces or cartons per item, and total order size
Destination Destination port or country — this drives freight, docs and compliance
Target pricing Target FOB price or budget range, if you have one
Certifications Required standards: EN71, ASTM F963, CPSIA / CPC, REACH, CE, or other market rules
Packaging Retail-ready packaging, polybagging, barcodes, private label or custom box requirements
Timeline Target delivery window or in-store date

Visit the Chenghai Showroom Hub

Our showroom floor carries the active export catalog across the 16 toy categories — you can handle samples, check packaging options and meet the sales and QC team in one visit. Visits are by appointment; please book at least 3 business days ahead so we can prepare the lines relevant to your market.

Common Questions

How fast will I hear back? Within 24 hours on business days; showroom and factory-visit requests within 2 business days.

Can I get samples? Yes. Lab samples are dispatched via DHL, typically within 3 days of confirmation; sample cost and freight are settled at quotation stage.

Is there a minimum order? MOQ varies by line and is shown per product where applicable. Mixed-category containers are welcome — see the sourcing guides on consolidation.

Do you sell to consumers or small retail? We are B2B only: importers, distributors, wholesalers and brand owners. Retail chains and store groups are welcome.

What are payment and lead times? Standard export payment terms and per-line lead times are confirmed in the formal quotation for your order.

Ready when you are

Send your shortlist or your questions — the export desk replies within one business day.

Email the Sales Desk